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Important COVID-19 Information for California Essence Providers
As of 10/15/22 referral requirements will be reinstated. PCPs and Specialists need to ensure all referrals are on file by this date.
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Contracting Information

13900 Riverport Drive
Maryland Heights, MO 63043

Mailing Address for Customer Service, Medical Claims, Appeals and Grievances:
P.O. Box 5904
Troy, MI 48007
Questions relating to Registration, Login, Application Access, General Questions and Technical Support:
(866) 397-2812 | customersupport@lumeris.com

For Essence Health Plan Claims, Eligibility or Patient Referral Inquiries:
(855) 996-8422 | customerservice@essencehealthcare.com
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